These terms govern JobFlex, operated by Jobflex LLC, operating as JobFlex in Washington, United States (“we,” “us”). By creating an account or otherwise agreeing to these terms, you enter this agreement. If acting for a business, you represent that you can bind it. Our Privacy policy explains information handling. Accepting these terms is not consent to every optional tracker or integration.
1. Eligibility and accounts
You must be at least 18 and legally able to enter this agreement to create a business account. Provide accurate details, protect credentials, and promptly report suspected unauthorized access to support@jobflex.app. You are responsible for users you authorize and their use of the workspace, subject to applicable law. Administrators control access and integrations; removing a member does not necessarily remove shared business records.
2. Subscriptions, trials, and cancellation
Your plan and checkout specify pricing, billing intervals, features, limits, applicable taxes, and any trial. An authorized recurring subscription renews at the disclosed interval until canceled. Whether a payment method is required to start the trial is shown at the plan step when you sign up. Promotional free trials may last from 1 to 14 days, including offers tested with different signup groups. The exact duration offered to you is shown before enrollment and confirmed at checkout; that duration governs your trial. We do not shorten an existing trial because an offer or experiment changes. Nothing is charged during your free trial. With a payment method on file, the price of the plan you chose is first charged when the trial ends, unless you cancel beforehand; without one, the trial ends without a charge and the account moves to the free plan until a paid plan is chosen.
Cancel through Settings → Billing or contact support@jobflex.app for help. Cancellation normally stops the next renewal and leaves access through the paid period, as shown in the cancellation confirmation. Canceling a subscription and deleting an account are separate actions. Save needed records before closing your account.
JobFlex is a subscription, and charges are non-refundable. You can cancel at any time, and cancellation stops the next charge. Your trial, and then each billing period, is your time to cancel before the next charge: a charge made because the subscription was not canceled beforehand is not refunded, in whole or in part, and unused time is not credited. The only exceptions are where the law requires a refund or where we expressly offer one in writing. Mandatory cancellation, refund, and renewal-notice rights remain in effect. We will give at least 30 days' notice of a subscription price increase before it applies to your next renewal and obtain additional agreement where required by law.
3. Contractor payments and providers
Payments for contractor work are separate from your JobFlex subscription. The contractor is responsible for pricing, taxes, work, refunds, disputes, licenses, and its customer agreement. Processors may charge their fees and any platform fee disclosed for the transaction or integration. Their terms, verification requirements, and availability apply. JobFlex does not guarantee merchant-account approval, payment settlement, or recovery of funds.
4. Connected Gmail and communications
Connect only an account you may lawfully use. Google authorization allows JobFlex to send email through that account and identify its address; this integration does not request inbox-reading or contact-import permissions. The connection serves the organization's workspace. Authorized actions and configured workflows may send proposals, invoices, reminders, follow-ups, review requests, and related messages. Review recipients, content, workspace permissions, and automation settings.
Supported workflows may fall back to JobFlex's email provider when Gmail is unavailable, disconnected, or a send fails. Delivery, timing, inbox placement, and freedom from duplicate messages are not guaranteed. Google or other providers may limit sending or suspend access. Disconnect in Settings → Integrations → Gmail to remove the stored connection; separately revoke authorization through your Google Account. Previously delivered messages remain with recipients.
Do not send spam, impersonate senders, or use unlawfully obtained contact lists. Obtain required permissions and provide required identification, notices, and unsubscribe options. Comply with applicable email, SMS, telemarketing, privacy, and call-recording laws, including CAN-SPAM and applicable telephone-consumer-protection rules. Proposals and follow-ups are not automatically exempt from marketing rules. Communications to Canada may also be subject to CASL. Use recording features only after required notices and consents; these terms do not obtain consent from recipients.
Text messages from JobFlex. When you add your own mobile number in Settings → Texting and confirm it with the code we text you, you agree to receive text messages at that number: verification codes from JobFlex, and the job alerts you turn on for your account, such as a new lead, an accepted proposal, a payment, or your crew on site, sent from your company's own texting number under your company's name. If your company turns on lead texts on the Texting page, JobFlex also texts the company phone when a lead is reserved for it. Message frequency varies with your account's activity. Message and data rates may apply. Reply STOP to cancel at any time or HELP for help, or remove your number on the Texting page. Questions: support@jobflex.app. Carriers are not liable for delayed or undelivered messages. We do not text you marketing. Our Privacy policy explains how mobile numbers are handled.
5. Your content and other people's data
You retain your content rights and grant us the limited permission needed to host, process, transmit, and display content to provide the service and follow your instructions. You must have the rights and lawful basis to upload other people's information, invite workers, publish photos or reviews, and share documents. Provide appropriate notices and permissions, minimize personal information, and respond to requests about data you control.
Where we process personal information for your business, each party must meet its applicable controller, processor, business, or service-provider obligations. These terms do not replace a data-processing agreement where one is required. Contact us before processing that requires additional contractual safeguards. Do not put passwords, full card details, Social Security numbers, or regulated medical information into general project, message, or AI-input fields.
6. Estimates, automated outputs, and contracts
Estimates, aerial measurements, parcel boundaries, AI-generated content, suggested prices, tax calculations, and schedules are aids for your review. Data may be incomplete or outdated and automated outputs can be wrong. Verify measurements, quantities, site conditions, prices, taxes, and requirements before signing contracts, ordering materials, or committing to work. Property imagery and generated boundaries are not legal surveys.
JobFlex does not provide engineering, surveying, legal, tax, or other licensed professional advice. You are responsible for documents you approve or send, permits and consumer notices, and the enforceability of your contracts. Proposal-acceptance tools do not guarantee compliance with every jurisdiction's signature, disclosure, or cancellation requirements.
7. Homeowner requests and public content
Contracts for work are between contractors and their customers. JobFlex is not their contractor, employer, insurer, or guarantor. Reviews, trade-network posts, and other shared content must be lawful, truthful, and respect others' rights. We may remove content or restrict access for violations or security reasons, consistent with applicable law. Do not publish information you lack permission to make public.
8. Acceptable use and software rights
Do not misuse accounts, evade access or plan limits, distribute malware, disrupt the service, unlawfully scrape information, infringe rights, or engage in illegal or deceptive conduct. Do not resell access without our agreement. You may use JobFlex for its intended business purposes, subject to these terms. JobFlex and its licensors retain rights to the software, design, and branding; you retain rights to your content.
9. Availability and termination
Features depend on your plan, configuration, and external providers. We may update features or perform maintenance and do not promise uninterrupted service. We may suspend or terminate access for material violations, nonpayment, security threats, or legal requirements. Where practical and legally permitted, we will provide notice and an opportunity to address the issue. Mandatory rights concerning paid access, changes, and refunds remain in effect.
You can stop using JobFlex and close your account. Deletion may be irreversible, affect an organization where you are the only member, and leave records independently held by others. The Privacy policy explains retention. Terms concerning accrued payments, permissions needed for retained records, disclaimers, liability, and disputes survive where necessary to give them effect.
10. Warranties and liability
To the extent permitted by law, JobFlex is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant estimates or third-party information.
To the extent permitted by law, JobFlex and its suppliers are not liable for indirect, incidental, special, or consequential damages or lost profits arising from the service. Our aggregate liability is limited to the amounts you paid JobFlex for the service during the 12 months before the event giving rise to the claim. These limits do not apply to fraud, willful misconduct, or liability that law does not allow us to exclude or limit. Nothing waives non-waivable consumer or privacy rights.
11. Governing law and disputes
Washington law governs, excluding its conflict-of-laws rules, except where mandatory law requires otherwise. Subject to non-waivable rights to another forum, disputes may be brought in Washington state or federal courts with jurisdiction. Contact support@jobflex.app to try to resolve concerns; doing so is not a condition on statutory rights. These terms do not impose mandatory arbitration or a class-action waiver. If a provision is unenforceable, the remainder continues to apply.
12. Changes and contact
We will notify account holders of material changes by email or in the product at least 14 days before they take effect, or longer where required. Urgent security or legally required changes may take effect sooner. We will obtain affirmative agreement when law requires; continued use does not replace legally required consent. Questions: support@jobflex.app.